Privacy Policy​
This Privacy Policy outlines how Uniqnatura Private Limited, operating under the brand name The Herb Essence, collects, utilizes, and discloses your Personal Information in the course of your interactions with our website and services.
We appreciate your trust and value our relationship with you. The Herb Essence is committed to safeguarding your privacy and ensuring secure transactions. This Privacy Policy outlines the types of Personally Identifiable Information (PII) we collect, how we use it, and with whom we may share it.
1. Collection of Personally Identifiable Information (PII) and Other Information
You can browse The Herb Essence:
- Without registering online.
- By registering, allowing us to contact you via email or text messages for product updates or responding to your queries.
During registration, we collect and store your provided personal information, such as name, email address, mobile phone number, and date of birth. We also collect aggregate information for statistical purposes.
2. Credit Card, Debit Card, and Banking Information
We do not collect or store Credit/Debit Card or Banking information. Such data, provided during purchase transactions, is directly transmitted through the payment gateway provider, ensuring no storage by The Herb Essence.
3. Data Hosting
Our website is hosted by third-party data hosting specialists. While they adhere to data security processes, The Herb Essence is not liable for data theft or breaches at hosting data centers.
4. Information Tracking
We automatically track information about your behavior on our site, aiding internal research on demographics, interests, and behavior for better user understanding.
5. How We Use Your Personally Identifiable Information
We may use your information for:
- Marketing emails containing newsletters, surveys, or product information.
- Text messages/SMS and/or RCS alerts for promotions.
- Phone calls for product information or promotions.
- Service-related announcements via email.
- Customized service, suggesting products based on your preferences.
- Special events, questionnaires, and surveys.
6. Technologies that Allow Us to Customize Your Experience
We use various technologies, such as Web Beacons, Tracking Links, and Cookies, to enhance and customize your experience on The Herb Essence.
7. Information We Share and Who We Share With
We do not provide your personally identifiable information to third parties for marketing without consent. We may share information with Affiliates, third parties for website management, order processing, and others.
8. Business Transfers
As we develop our business, user information may be one of the transferred assets in certain transactions.
9. Compliance with Law
We may disclose information to comply with applicable laws, regulations, or legal processes.
10. Transfer of Data to Other Countries
Data is stored in India, and legal protections of the concerned country apply if transferred elsewhere.
11. Children’s Privacy
The Herb Essence website is not designed for persons under 13, and we do not knowingly collect information from anyone under 13.
12. How We Protect Personal Information
We maintain safeguards against unauthorized disclosure, use, alteration, or destruction of personal information.
13. Privacy Concerns
For privacy concerns, complaints, or queries, contact our Nodal Grievance Officer:
Uniqnatura Private Limited
Address: Shop No.7, New Friends Colony, New Delhi - 110025, India
Email: support@theherbessence.com
Worldwide Copyright © Uniqnatura Private Limited. All worldwide rights reserved.
14. Information from Social Media
When using social media buttons, be aware that data about your visit can be linked to your profile. Ensure you are logged out of social media to avoid data transmission.
15. Privacy Concerns
For concerns or queries, contact our Nodal Grievance Officer at the provided address.
At The Herb Essence, we prioritize transparency and customer satisfaction. Should you have any questions or concerns about our policies or products, please feel free to reach out to our customer service team at support@theherbessence.com or on Whatsapp/Calls at our Customer care Number - +91-9821141180